Reelty Terms of Service

1. Acceptance of Terms

By accessing or using our Service, you confirm that you have read, understood, and agree to be bound by these Terms, including any future modifications. If you do not agree to these Terms, you must refrain from using our Service.

2. Modification of Terms

We reserve the right to change or modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website and revising the "Last updated" date at the top of this page. Your continued use of our Service after any modifications constitutes your acceptance of the new Terms.

3. Use of Service

You are solely responsible for your use of our Service and any content you create, upload, or share through our Service. You agree to use our Service only for lawful purposes and in compliance with all applicable laws and regulations. Unauthorized or improper use of the Service is prohibited.

4. User Content and Media Ownership

You are solely responsible for any content, including images and property information ("User Content"), that you upload or otherwise submit to Reelty. You represent and warrant that you own all necessary rights or have obtained all requisite permissions to use and share such User Content.

Media Ownership and Rights:

• Your Rights: You retain full ownership and all rights to your images and media.
• License to Reelty: By uploading your media, you grant Reelty a limited, non-exclusive license solely for the purpose of transforming your content into video reels and delivering our Service to you.
• Use of Your Media: Under no circumstances will Reelty use or market any media that it does not have the rights to, nor will we use your media for promotional purposes without obtaining your explicit permission.

5. Prohibited Conduct

When using our Service, you agree not to engage in any activities that:

• Infringe on any third party's intellectual property or proprietary rights.
• Involve the copying, distributing, or public disclosure of any part of our Service without our express permission.
• Harass, abuse, or harm another person or entity.
• Interfere with or disrupt the proper functioning of our Service.
• Attempt to bypass or disable any security or access control measures implemented on our Service.

6. Payment and Billing

Our Service operates on both a subscription basis and a pay-as-you-go credit system. All payments are processed through Stripe, and by using our Service, you agree to be bound by Stripe's terms and conditions as applicable.

7. Refund Policy

Refund requests are subject to review and may be granted at our sole discretion. To request a refund, please contact our support team.

8. Termination

We reserve the right to suspend or terminate your access to our Service, in whole or in part, at any time and for any reason, without notice or liability to you. Termination may result in the removal of your User Content from our systems. Upon termination, all rights granted to you under these Terms will immediately cease.

9. Disclaimer of Warranties

Our Service is provided on an "as is" and "as available" basis without any warranties, either express or implied. Zero21 Media LLC disclaims all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our Service will be uninterrupted, error-free, or secure.

10. Limitation of Liability

To the fullest extent permitted by law, Zero21 Media LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including, but not limited to, loss of profits, data, or goodwill) arising from or relating to your use of or inability to use our Service. This limitation applies whether the alleged liability is based on contract, tort, or any other legal theory, even if Zero21 Media LLC has been advised of the possibility of such damages.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any disputes arising under or in connection with these Terms shall be resolved exclusively in the state or federal courts located in California, unless otherwise agreed in writing by the parties.

12. Third-Party Services

Our Service may integrate with third-party platforms to enhance functionality, such as enabling you to share your video reels on social media. By using our Service, you agree to comply with the terms and conditions, including privacy policies, of any third-party services with which we integrate.

• Responsibility: You are solely responsible for managing your interactions with these third-party platforms.
• No Endorsement: The inclusion of any third-party service does not imply endorsement by Reelty.

13. Managing Third-Party Account Access

If you choose to link your external accounts (such as social media profiles) with Reelty, you grant us permission to access certain data from those accounts to facilitate integration. You can manage or revoke this access at any time by:

• Visiting the respective platform's account permissions or privacy settings page.
• Logging out directly from the Reelty interface, where available.

Please note that revoking such access may limit your ability to use certain features of our Service.

14. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

Zero21 Media LLC (dba Reelty)
Email: [email protected]

15. Entire Agreement

These Terms constitute the entire agreement between you and Zero21 Media LLC regarding your use of our Service and supersede any prior agreements or understandings, whether written or oral, regarding the subject matter herein.